Hi Airtable!

I put together this landing page just for you for the Engagement Manager position!

In 2018, I led your platform migration at MPI—building the scoping, implementation, and enablement framework this Engagement Manager role is designed to standardize. Below is the complete playbook I created, which reduced administrative time by 97% and served as the implementation methodology across 40+ campaigns.

You can also find my full portfolio in the nav bar.

Business Case & Scoping

  • Airtable Business Case - ROI analysis with cost-benefit modeling, time savings quantification, and feature justification methodology

Program Management & Delivery

  • Airtable Implementation Plan - 5-stage rollout framework with training curriculum, skill certification levels, and team coordination

  • Implementation Timeline - 6-week phased deployment schedule across 9 groups and multiple departments

Technical Documentation

  • Airtable Manual - Comprehensive platform training guide with workflow walkthroughs and feature documentation

  • Airtable Procedures - Administrator playbook for base configuration, pipeline setup, and data management

Change Management & Enablement

  • Client Change Management Guide - Value proposition materials explaining platform benefits and new workflows

  • Quick Reference Cheatsheet - Visual guide for end-user support with color-coded examples

Project Showcase

Outcomes

  • Reduced weekly admin time from 9 hours to 16 minutes (saved 300+ potential dial opportunities per week)

  • Cut lead pass process from 5-10 minutes to 30 seconds

  • Eliminated pipeline update time (automated through views/filters)

  • Managed rollout across 40+ client campaigns (equivalent to 40 customer implementations)

  • Created tiered training program with defined skill levels and continuous learning paths

This is the scoping and delivery framework your Engagement Manager role needs—already built for Airtable implementations, ready to scale across your customer base.

This methodology was built for internal deployment—but the scoping models, implementation frameworks, and enablement materials translate directly to customer-facing services delivery.